the not so interesting stuff

Privacy Policy

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At Rend Media, safeguarding your privacy is of utmost importance. This privacy policy outlines how we collect, use, and protect your personal information. It applies to all instances where we gather your personal data, including your interactions with our website and other digital platforms. Please review this policy carefully.

About Us Rend Media owns and operates the website rendmediagroup.com and acts as the data controller under the Data Protection Act 2018.

Purpose of this Privacy Policy This policy elucidates the types of information we may collect from you, how we utilize it, and the measures we take to ensure its security. Additionally, it delineates your rights concerning your personal data.

It's important to note that our website and digital platforms may contain links to third-party websites, and we bear responsibility solely for the privacy practices and security of our own platforms. We recommend reviewing the privacy policies of any other websites or platforms you visit.

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Contact Us For inquiries regarding your personal data or this privacy policy, please contact us at ruby@rendmediagroup.com.

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Information Collection and Usage All personal information collected by us is handled in accordance with applicable data protection laws and this privacy policy. We may augment the information you provide with data obtained from our interactions with you.

In general, we use your data for the following purposes:

• Fulfilling product and service requests.

• Administering competitions, offers, or promotions.

• Communicating with you about product/service availability.

• Fraud prevention.

• Record-keeping.

• Conducting market research.

• Tracking your activity on our digital platforms.

• Personalizing and enhancing your digital experience.

• Tailoring our communications to your preferences.

• Profiling to customize marketing communications.

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When providing products or services, we may collect and store personal information such as your name, address, email address, and phone number. We utilize this information to personalize your digital experience, fulfill your requests, and conduct profiling and market research.

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Additionally, when you interact with our digital platforms, we may automatically collect certain information about your visit, including but not limited to:

• Your internet protocol (IP) address.

• Browser type and version.

• Operating system.

• Website journey and page interaction data.

• Content preferences.

• Information provided in forms.

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We may also participate in Facebook's 'Custom Audience' service, which allows us to display personalized advertisements on Facebook's platforms. Participation is contingent upon your consent, and you may opt-out at any time by unsubscribing from our email marketing communications or contacting us directly.

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Information Disclosure To provide products/services or fulfill contractual obligations, we may engage third-party organizations to conduct data processing activities on our behalf. These organizations may include payment processors, delivery services, and fraud prevention agencies.

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We may share your data with advertising networks, social media platforms, search engines, and analytics providers for the purpose of serving relevant advertisements.

Disclosure of your information may occur under legal or regulatory obligations, enforcement of contractual rights, assisting law enforcement, safeguarding individuals' safety/security, or as permitted by law.

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We do not share your data with third parties without prior consent, and we ensure appropriate safeguards are in place when sharing information post-consent.

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Cookies Like many other websites, we utilise cookies to enhance your browsing experience. Cookies are small pieces of information stored by your browser on your computer's hard drive. For detailed information on how we use cookies, refer to our Cookie Policy.

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Information Security We take the security of your personal information seriously. Industry-standard Secure Sockets Layer (SSL) encryption technology is employed when submitting data to us. Additionally, we have security procedures in place to protect paper-based and computerized systems.

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If passwords are required to access certain areas of our digital platforms, it is your responsibility to maintain their confidentiality.

Monitoring For security and service quality improvement purposes, telephone calls may be monitored or recorded.

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Your Rights You may update or correct your personal information at any time by contacting us. You have the right to access a copy of the personal data we hold about you, subject to a small fee.

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If you have subscribed to receive marketing communications, you can unsubscribe at any time.

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Changes to this Privacy Policy We regularly review our policies and procedures to maintain high standards. Accordingly, this privacy policy may be subject to change. We recommend periodically reviewing this page for updates.

Complaints For complaints regarding your personal data or this privacy policy, please contact us. If unsatisfied with our response, you may escalate the matter to the Information Commissioner's Office.

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Contact the Information Commissioner's Office:

Information Commissioner's Office Wycliffe House,

Water Lane Wilmslow, Cheshire, SK9 5AF

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You can also contact the Information Commissioner's Office using their online form.